Warranty Policy
All Freewell product are backed by our quality-in-manufacturing warranty to protect against defects, ensuring your peace of mind.
Limited Lifetime Warranty: This applies to all Freewell filters, covering all manufacturing defects except for user-induced damage for as long as you own the product.
Time-Limited Warranty: For certain products such as card reader, a warranty period of 2 years applies. This also covers manufacturing defects but excludes user damage.
Please note:
The warranty is non-transferable & valid only for the original purchaser.
It does not cover products purchased second-hand or from unauthorized sellers.
To make a warranty claim, please provide:
- A dated receipt showing the product and purchase details.
- The original purchase invoice.
For any question or concern, Contact Us and our team will assist you promptly.